abu88 Terms and Conditions

01 General Terms and Conditions

Welcome to the abu88 platform. These terms and conditions ("Terms") form a legal agreement between abu88 ("we", "our", "platform") and users of the platform ("you", "user"). By using the abu88 website or mobile platform, you are considered to have fully agreed to these terms.

It is your responsibility to read and understand these terms. If you disagree with any part of these terms, please refrain from using the abu88 platform.

1.1 Application of Terms

These terms apply to all services offered by abu88, including sports betting, casino games, slots, live casino and other gaming services. These terms must be read together with our Privacy Policy and Responsible Gaming Policy.

1.2 Language and Interpretation

These terms are written in Bengali and apply to users in Bangladesh. If any disagreement arises over the interpretation of any part of these terms, abu88's interpretation will be considered final.

02 Account Registration

To open an account with abu88, you must provide accurate and complete information. If any information provided during registration is found to be false or misleading, abu88 reserves the right to close that account at any time.

2.1 Single Account Policy

Each individual may open only one abu88 account. If a person holds multiple accounts, all accounts will be closed and the funds in those accounts may be forfeited.

2.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Allowing any third party to use your account is strictly prohibited. If you suspect any unauthorised access to your account, notify our support team immediately.

2.3 Identity Verification

abu88 reserves the right to verify your identity, age and payment details at any time. A national identity card, passport or other government-issued documents may be requested for verification. Withdrawals may be held until verification is complete.

03 Eligibility and Age Requirements

To use the abu88 platform, you must meet the following eligibility requirements:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must be a resident of a country where online gaming is not legally prohibited.
• You are playing in your own name and of your own free will — not on behalf of any third party.
• All information provided at the time of account registration is true and accurate.

abu88 strictly prohibits gaming by minors. If any age-related doubt arises, we may immediately suspend the account and request verification.

If a minor is confirmed to hold an account, all transactions on that account will be cancelled and deposited funds will not be refunded.

04 Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount at abu88 is ৳300 (three hundred taka) per method. Currently accepted payment methods are:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — the postal department's mobile financial service
• Rocket — Dutch-Bangla Bank's mobile banking service

Deposit amounts are generally credited to your account instantly. If there is a delay for any reason, please contact the support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Transaction Verification

abu88 may request additional verification for any transaction, particularly for large withdrawal amounts. In accordance with our anti-money laundering policy, we reserve the right to review suspicious transactions.

4.4 Responsibility for Deposits and Withdrawals

abu88 will not be held responsible for any funds lost due to incorrect payment details being provided. It is entirely your responsibility to provide the correct mobile number and account details.

05 Bonuses and Promotions

5.1 Welcome Bonus

A 200% bonus of up to ৳20,000 is available on your first deposit at abu88. To receive this bonus, a specified amount must be deposited for the first time after registration.

5.2 Wagering Requirements

A 10x wagering requirement applies to all bonuses. This means you must wager 10 times the bonus amount before it can be withdrawn. Bonus funds cannot be withdrawn until the wagering requirement has been met.

5.3 Bonus Usage Terms

• An account will receive the welcome bonus only once.
• Claiming bonuses from multiple accounts is strictly prohibited.
• Bonuses can only be used on designated games on the abu88 platform.
• Bonuses cannot be directly transferred to another user.
• abu88 reserves the right to modify or withdraw any bonus offer.

5.4 Other Promotions

From time to time, abu88 may run various special offers and promotions. Each promotion will have its own terms and conditions, which will be clearly stated on the promotion page.

06 Gaming Rules

The following rules must be followed when playing games on the abu88 platform:

6.1 Fair Play Policy

abu88 believes in fair play. All games are operated using a neutral and verifiable Random Number Generator (RNG) technology. Any attempt to influence game outcomes using external software or techniques is strictly prohibited.

6.2 Technical Errors

If a technical error causes an incorrect deposit or withdrawal, abu88 reserves the right to cancel that transaction. Winnings during a technical malfunction may not be valid.

6.3 Play Limits

To encourage responsible gaming, abu88 allows users to set deposit, loss and session limits. For more details, visit our Responsible Gaming page.

07 Prohibited Activities

The following activities are strictly prohibited on the abu88 platform:

• Creating multiple accounts to claim bonus benefits.
• Using the platform to launder money or conceal the source of illegal funds.
• Hacking or unauthorised use of another user's account.
• Using bots, scripts or automated software to play games.
• Colluding with other players to manipulate game outcomes.
• Exploiting platform vulnerabilities or technical issues.
• Engaging in any activity that damages the reputation of abu88.
• Playing games on behalf of minors or managing their accounts.

Involvement in any of the above prohibited activities will result in account closure, funds may be forfeited and legal action may be taken.

08 Privacy and Security

Keeping your personal information secure is a priority for abu88. We use SSL encryption and modern security technology to protect your data.

To learn in detail how your personal information is collected, stored and used, please read our Privacy Policy.

8.1 Data Sharing

abu88 does not sell your personal information to third parties. However, limited information may be shared with trusted partners for legal obligations, fraud prevention or service improvement purposes.

8.2 Cookie Policy

The abu88 website uses cookies to improve the user experience. By using the platform, you are considered to have consented to the use of cookies.

09 Account Suspension and Closure

9.1 Account Suspension by abu88

abu88 reserves the right to suspend or permanently close any account in the following circumstances:

• If evidence of a breach of these terms is found.
• If identity verification cannot be completed.
• If evidence of fraud or suspicious activity is found.
• Upon instruction from a court or government authority.
• In the case of an account that has been inactive for an extended period.

9.2 Account Closure by the User

You may request to close your account at any time. To do so, contact our 24/7 live chat support or send an email to [email protected]. Please withdraw any remaining balance before closing your account.

9.3 Inactive Accounts

If there is no login or transaction for 12 consecutive months, the account will be considered inactive and abu88 may apply an inactivity fee.

10 Limitation of Liability

abu88 accepts no liability for the following:

• Disruption to games or transactions due to internet connection issues or server problems.
• Software errors from third-party game providers.
• Financial loss caused by the user's own mistakes.
• Indirect or consequential loss arising from gaming activity.
• Loss resulting from unauthorised use of an account by a third party.

abu88 strives to provide the highest level of service as a safe and reliable platform. However, unexpected disruptions may occur for technical reasons — in such situations, abu88 commits to resolving issues as quickly as possible.

11 Dispute Resolution

If a dispute arises, please first contact the abu88 customer support team. Our support team is available 24/7 via live chat to assist in Bengali.

11.1 Complaint Process

• Step 1: Submit your complaint via live chat or email.
• Step 2: abu88 will provide an initial response within 72 hours.
• Step 3: Complex matters will be escalated to the senior team.

11.2 Final Decision

abu88's decision shall be considered final in resolving any dispute. However, you always have the right to seek legal advice.

12 Changes to Terms

abu88 reserves the right to change, amend, or update these terms at any time. Changes will be published on this page along with the effective date.

If you continue using the abu88 platform after any changes, you will be considered to have agreed to the revised terms. We therefore recommend reviewing this page regularly.

If you find the revised terms unacceptable, stop using the abu88 platform and contact our support team to close your account.